| 摘要: |
| 住院服务是整个医疗环节中至关重要的一环，如何构建经济高效的住院服务模式，做到让患者花最少的钱，获得最优质的医疗服务，切实提升患者的幸福感和获得感是亟待解决的社会问题。从经济学角度出发，结合实践经验，构建了新的住院服务模式，即预住院和预出院模式。该模式在现有业务系统的基础上对原有模式进行升级改造，简化了现有住院和出院的服务流程，有效降低了平均住院日和次均住院费用，与传统住院服务模式相比，在住院服务评价方面得到显著提升。 |
| 关键词: 住院服务 经济学 服务质量 成本控制 流程优化 |
| DOI： |
| 投稿时间：2023-10-09 |
| 基金项目:山西省软科学研究计划项目 （2018041034-1） |
|
| A Study of In-patient Services from an Economic Perspective |
| Wang Xiuhong,Ren Xiaoqiang |
| (Shanxi Provincial People’s Hospital, Taiyuan, 030012 , China) |
| Abstract: |
| In-patient service is a crucial link in the whole medical chain, how to construct an economical and efficient inpatient service model, so as to let patients spend the least amount of money, get the best quality medical service, and effectively improve their sense of well-being and sense of acquisition is a social problem that needs to be solved urgently. From the perspective of economics and combined with practical experience, a new inpatient service model (pre-hospitalization and pre-discharge model) is constructed, which is an upgrading and transformation of the original model on the basis of the existing business system, simplifies the existing service process of hospitalization and discharge, effectively reduces the average hospitalization day and the subperiod average hospitalization cost, and significantly improves the evaluation indexes of inpatient service compared with the traditional inpatient service model. |
| Key words: in-patient services economics service quality cost control flow optimization |
